Support

Need help with Slime? We’re here for you.

Email Support

For general questions, bug reports, or account issues, send us an email and we’ll get back to you as soon as possible.

support@getslime.app

Account & Subscription

Manage your subscription through the App Store. For billing questions or cancellations, visit your Apple ID subscriptions in Settings.

Manage Apple Subscriptions

Data & Privacy

To request data deletion, export your data, or ask about our data practices, email us or review our privacy policy.

Read Privacy Policy

FAQ

What is Slime?
Slime is an AI assistant for iOS that remembers your conversations, preferences, and important details to provide personalized help.
How do I cancel my subscription?
Go to Settings → Apple ID → Subscriptions on your iPhone, find Slime, and tap Cancel. You’ll keep access until the end of your current billing period.
Can I delete my data?
Yes. You can use the factory reset feature inside the app (Settings → Factory Reset), or email us at support@getslime.app to request full account deletion.
Is my data secure?
All data is encrypted in transit and stored on secure cloud infrastructure. Your conversations and memories are private to your account and never shared with other users.